I have read recent reviews on PM, people are getting upset. The quality of most printing stores in the US has gone downhill. I made my mom 3 shirts and they came out beautiful. Just saying, I never came across a company in the US, that has that claim before you purchase telling you to approve your design, nobody.I can't imagine you submit a design and they mess it up, they are good printers. If you submit a design at low DPI i would assume it would come out crappy. What is unique about them is and not every print place does this is when you submit your shirt, it says we are not responsible for designs that aren't presented right please make sure before you submit and also you have to approve your design. I just ordered a shirt today for my cousin. I don't understand why people on here are saying they suck. Print was nice, I mean yeah over the holidays it was a long wait, but they still came through. I ordered 4 shirts which came out perfect over the year. I've been using them now for about a year. I chose Printed Mint for their customization option but a sticker on a package and crinkle paper is just not enough to make me stay for poor quality and poor customer service.

The final straw for me was receiving a tee shirt that was burned and being told to wash the tee shirt because it was “pretreatment” even though the shirts were clearly printed incorrectly. Never have they been able to offer me a solution that I’ve been 100% satisfied with. Each and every time I’ve reached out to customer service I get the same select few people who always send their “sincerest apologies.” But this is just something that they say to pacify their customers. I’ve contacted customer service on numerous occasions with problems varying from misprints, issues with Shopify integration, and shipping. Along with poor print quality the customer service is absolutely terrible.

I started noticing there was inconsistencies in the print quality and constant low stocks which is what ultimately led me to stop utilizing them for printing. I began working with Printed Mint in 2020 and processed about 100 orders with this company.

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